The Crime Rate And Police Brutality Rate - 1178 Words

The crime rate and police brutality rate has increased in America in the recent years. A new law is flooding controversy across all 50 states. Should a police officer wear a body camera while on active duty? While many may argue that it is against privacy, I believe that wearing such cameras will lessen such police brutality claims, ensure truth in court scenarios, and protect both the officer and the civilian. The following is an example of a situation. A police officer who is out on patrol sees a pedestrian acting very suspicious. Even with calling back up to handle the situation, it goes out of control and the civilian attacks the police officer. The officers try to control the civilian, then he is eventually arrested. By the time the case goes to court, the man changes his story and says the officers attacked him. With body cameras on police officers to capture the situation, it can ensure the truth in the situation. Police stations in all the states should agree on letting offic ers to wear a recording system or body cameras that are the size of a cigarette stick that can be attached to helmets, hats or even the collars on their uniforms. It keeps track of the evidence at the scene, always surveys the actions of the officer and it would enhance the trust of the public. â€Å"So instead of relying on somebody else’s partial picture of what occurred, why not have your own?† says William A. Farrar, chief of the California Rialto police (Message From The Chief). A badge and aShow MoreRelatedMichelle Alexander s The New Jim Crow Essay1123 Words   |  5 Pagesfact that in recent years, other racial groups have been affected by the same unjust profiling done by authorities. Recently, overall police brutality and racial profiling has seen an increase in the United States population. Furthermore, unprovoked or inappropriate use of force by authorities has sparked conversation in America racial profiling and incarceration rates in the country. Due to this, claiming that Jim Crow laws or ideals continue to be present towards only one race is not appropriate accordingRead MoreAnalysis Of Rio De Janeiro s Most Infamous Favela1590 Words   |  7 Pagescensus, about 22% of 6 million residents live in the favelas of Brazil (Hurrell).These favelas are known for their brutality and crime rate among the residents. The quality of life in the Brazilian favelas has in a way improved and also worsened. As Brazil is set to hold the Summer Olympic Games this year in 2016, the government has been intervening with the history of Rio’s violent crime rates; it was something the government had never done before, considering the severe corruption and risks of diseasesRead MorePolice Influence on Society822 Words   |  4 Pagesï » ¿ Police Influence on Society Police Influence on Society 1 The relationship between police and minority societies has always been a difficult one with many issues. Before the Civil Rights Movement of the 1960’s African Americans were treated brutally by the police in the United States. African Americans along with other minority groups were often abused by police. Minorities were viewed to have no rights and this treatment was commonplace. This brutal treatmentRead MoreThe Effects Of Police Brutality On Minority Communities1152 Words   |  5 PagesThe Effects of Police Brutality on Minority Communities Police brutality thrives in the inner city regions where minority communities live and work. Police brutality is a crime punishable by law and is often instigated by law enforcement officers who are either racially biased or prone to authority abuse and violent (re)actions. Allegations abound concerning police brutality with police officers using unnecessary or excessive force, committing battery, conducting illegal body searches and bullyingRead MorePolice bruality essay for college class i guess1365 Words   |  6 PagesPolice Brutality Police brutality occurs daily across America. Police brutality can come in various forms, counting lethal and nonlethal force. Comprehending the exact commonness of police brutality is complex, because of the inconsistency in describing police brutality. The trouble in differentiating among justified and unjustified force. Police interactions often can be misconstrued, or sometimes turned around against an officer. Questionable behavior and complaints against officers can be filedRead MoreThe Acts: Police Brutality Essay1690 Words   |  7 PagesRacism and police brutality goes hand in hand, and causes a major concern in todays society, in the United States. On March 3, 1991 in California, Rodney King an African American, was pulled over after a high-speed chase, and after stopping was beaten by four white police officers (Worsnop 635). Tracy Brock also an African American was arrested in Manhattan in November of 1986. An officer smashed his head through a plate glass window, when Brock refused to go into the officer’s lunchroom (Police BrutalityRead MoreThe Issues Of The African Americans1155 Words   |  5 Pagesthe lack of jobs. Sadly, as we lose jobs the black poverty rate increases. On the other hand, when there is strong job growth the black poverty rate decreases. A recent study by Pew Economic Mobility Project shows that a large number of middle-class black children are more likely to grow up in neighborhoods with high rates of poverty and high crimes than middle class white children. As a consequence, gang violence and police brutality are two factors that come with poverty. Gangs tend to inductRead MoreRace, Racism, And Racial Disparities1551 Words   |  7 Pages Race, Racism, and Racial Disparities in Police Brutality I. Introduction In recent years and in light of recent tragedies, police actions, specifically police brutality, has come into view of a large, public and rather critical eye. The power to take life rests in the final stage of the criminal justice system. However, the controversy lies where due process does not. While the use of deadly force is defined and limited by departmental policies, it remains an act guided chiefly by the judgment ofRead MorePolice Brutality Essay1724 Words   |  7 PagesPolice brutality is one of multiple forms of racial discrimination which involves unjustifiable violence by police officers. This term was first referred to in the works of the American press as early as 1872 in a report of a policeman beating of a civilian. These targeted civilian groups by police officers typically are those from powerless groups like minorities (Latinos and African-Americans), the youth, as well as the poor. There has been a notable lack of commitment in the criminal justice systemRead M oreThe Social Problem Of Police Brutality1458 Words   |  6 Pagesproblem I would like to conduct sociological research on is the use of excessive force used by members of the police department in recent unconscionable shootings of unarmed civilians. With all the recent attention that the people of Ferguson Missouri and New York City have been able to rise on this issue, making it a media sensation, it seemed like a good topic to discuss. Police brutality is an egregious, ongoing problem in our society that, until just recently, has been accepted as a sad fact of

Management by Objectives - 1215 Words

Management by Objectives Motivating employees seems to be a challenge for managers - Discuss the advantages and disadvantages of the MBO program and provide at least one example to support your discussion. Goal-Setting Theories have evolved since the 50s and have an impressive documented literature. The Goal-Setting Theory addresses the issues that goal specificity, challenge, and feedback have on performance (Robbins, 2009, p185). Setting goals and motivating employees are always an important issue for a manager, however in certain cases it is difficult to make it operational. A more systematic way to utilize goal setting is with the management by objectives program (MBO), which introduced the system of SMART method of goals that†¦show more content†¦As an example I could refer to the Texas state government, who initiated the management by objectives program in 1978 and ten years later analyzed the results (Lee, 1989, An Analysis of the Implementation and Effectiveness of Management by Objectives (MBO) in Texas State Government). As it was already mentioned beforehand this method has also its advantages and disadvantages, but let’s see which they were in this specific case. On the whole the analysis highlighted that there was a common agreement that the main elements of the MBO program are practiced at managerial levels. Managers pointed out that their units and divisions became goal and result oriented, the work objectives were clearly defined and were put in writing. There were sufficient checkpoints established and opportunities to meet with the superiors to reviewShow MoreRelatedManagement by Objectives1214 Words   |  5 PagesMANAGEMENT BY OBJECTIVES (MBO) is a practical application of the reasoning behind the notion of goal-setting theory. MBO is a process in which employees participate with management in the setting of goals or objectives. An essential feature of an MBO program is that it involves a one-on-one negotiation session between a supervisor and subordinate in order to set concrete, objective goals for the employee’s performance. During the session a deadline is set for the measurement of accomplishment, andRead MoreManagement B y Objectives (MBO) Essay972 Words   |  4 PagesI have selected the Management by Objectives (MBO) theory of management because this relates the most to my business ideas and current working environment. The MBO approach uses many familiar processes that I am accustomed to using such as goal setting, employee participation, and feedback. Using all of these tools has helped to increase overall job performance and help to provide a more informed employee and management team. The performance of the management has to be the same goals as the businessRead MoreManagement Analysis : Management Process906 Words   |  4 Pages Management by Objectives, MBO, is a management process where managers and employees decide together what goals the employee should work to achieve. The goals set for the employee are agreed upon by both the employee and the manager. The employee is evaluated based on these goals and may be given a raise or a promotion if they have achieved the set goals within some set period of time. This management process was first introduced by Peter Drucker in his 1954 book â€Å"The Practice of Management† withRead MoreStrategic Management : Objectives And Objectives1343 Words   |  6 Pagesstrategic management defined in the text, and what are its four key attributes? Based on the text, â€Å"strategic management† is defined as the â€Å"analyses, decisions, and actions an organization undertakes in order to create and sustain competitive advantages.† Strategic management possesses four key attributes which are: †¢ Recognizes trade-offs between efficiency and effectiveness †¢ Directs the organization toward overall goals and objectives †¢ Needs to incorporate short-term and long-term objectives †¢ IncludesRead MorePerformance Management Process And Employee Development2036 Words   |  9 Pagesperformance models of management by objectives. This paper also addressed: 1) performance management philosophy, 2) performance management process and employee development, and 3) performance management and compensation. Keyword: performance, development, compensation Research and summarize relevant performance models An effective model of performance management system focuses on identifying, measuring and dealing with employee’s performance. Traditionally, performance management system is viewedRead MoreObjectives And Objectives Of A Project Management1302 Words   |  6 Pagesa significance of the vast knowledge that I picked up from this course, and my experience with my assignments and projects. Project Management is the art of arranging, sorting out, spurring, and controlling resources to attain specific objectives. A project is a brief endeavor intended to deliver a unique product, service, attempted to meet extraordinary objectives and goals, commonly to achieve helpful change or included quality. To summarize,there should be a framework or model which we can useRead MoreManagement Performance Evaluation Of Employees963 Words   |  4 Pagesthe procedure in which they use performance appraisal. Management by objectives is defining the objectives of an organization, so that employees understand and agree to the objectives so that they will be able to carry them out. By clearly setting the goals for the organization, it allows employees to see how their daily activities can help the organization achieve the goals that they have set out to accomplish. Using management by objective allows for an organization to better measure employee performanceRead MoreStrategic Management : Objectives And Objectives Essay1493 Words   |  6 Pages1. Strategic management to my understanding simply means how any organization manages its resources in order to accomplish its goal and objectives. It engages the setting up of objectives, analyzing the competitive environment and evaluating strategies and making in no doubt it all revolve out transversely in the organization. The below flow chart specifies the process of planning, implementation and review components for strategic management. According to me, some of the reason as to whyRead MorePerformance Management At The Retail Store1519 Words   |  7 Pages Performance Management In the retail store that in which I work as an HR manager clothes are sold along with shoes, handbags, linens, etc. Recently my company had its worst quarter and being the HR manager I have asked by the upper management to improve the performances of the retail store employees on an immediate basis so that the sales and merchandise of the store can be improved and good customers can be retained along with attracting new customers. When I got into the process of assessing theRead MoreEssay on The Life of Peter Ferdinand Drucker2289 Words   |  10 PagesINTRODUCTION Background of Peter Drucker Peter Ferdinand Drucker is the real name for Peter Drucker and he was an Austrian-born American. He was known as a management consultant, educator and author that had contributed to the philosophy and practical foundations of the modern business organization. He was born on 19 November 1909 at Vienna, Austria. At that time, his mother was a medicine student while his father was a lawyer and high-civil servant. His mother is Caroline Bondi and his father

The Impact Of Media On Our Nation s Presidency - 961 Words

Over the course of our nation’s existence, one can see the changes and innovative ways our nation has improved as a whole. Our nation has developed and matured into what one would call home today. The United States has been shaped and molded to fit the personal needs of society today, at an economic and social level. One of the elements that has changed is how we use our first amendment. The first amendment presents itself as a practice of â€Å"freedom of speech [and] freedom of the press† (The U.S. Constitution). Changed presumed from only speeches, to ads and propaganda, to radio, to television, to social media. Over time people have found new ways to present information to a public audience. Candidates for our nation’s presidency are one of the major focuses in the current news. During the elections, the media plays a big role. Due to the changes and innovations that have occurred in advertising and the media, presidential candidates have presented their info rmation in new ways. This then engrosses the public knowledge among their policies and ideals. By looking at the changes over the years within the media, one will be able to see the best strategy when presenting information during a presidential campaign and election within today’s society. First one should introduce what the job of a broadcast journalism entails. Having a career in broadcast journalism requires many different skills. According to the Bureau of Labor, the job requires one to have a bachelors’ degree. TheShow MoreRelatedTaking a Look at Television Broadcasting704 Words   |  3 Pagesit is safe to say that television broadcasting has polished the narrow mindedness of an imperative individual to either antagonize a supreme man running for presidency or be his very back bone in the process of voting. As airing prominent speeches made by powerful political figures can get one simple idea of justice to more than half the nation as it stands, it can create a strained society in which one will seem to manipulate the others aspect of just, and in return will call for protests. In theRead MoreWorld War II Took Place From 1939-1945 Essay1427 Words   |  6 Pagesremained until he died in 1945. He prepared Americans for the conflict during the war. He for med a Lends-Lease to Britain, declaring America â€Å"the great arsenal of democracy.† The Lend-Lease Act was the means for providing U.S. military aid to foreign nations during World War II. After that America had produced thousands of airplanes, ships and etc. for its allies. The war ended the Great Depression, economically, because millions of unemployed Americans returned to work to make the products for war.Read MoreThe Watergate Scandal Essay811 Words   |  4 Pagesearly in his political career in his famous Checkers speech. By the early 70s however the nation had changed. It wasnt as easy to dupe the public with sappy speeches to explain away political indiscretions. The country was seriously concerned about our involvement in Southeast Asia and how the administration was going to extricate itself from the disaster. The media was on the job during this watershed period in our political history. The whitewash days of the Kennedy period were over. TheRead MoreThe Effects Of Reality Television In Our Society Can Be1509 Words   |  7 Pages The effects of reality television in our society can be seen within the people and even within the government. Reality TV has affected our society in some drastic ways. Reality television started off by showing families supporting each other and being loving, this no longer the case in the year 2017. Reality TV is now promoting acts of aggression, twisting the society s morals, and values. This genre of television has greatly influenced some preposterous behaviors within teenage viewers and undoubtedlyRead MoreArgumentative Synthesis Of President Obama1173 Words   |  5 Pagesgrief to appear in the families of war participants. Conversely, pre presidency, Obama promised to end the war of American troops fighting in Afghanistan in the year 2014, he promised to direct revenues from oil drills to increase coastal protection, he also promi sed to become a person who unites the American people; however, has this so called president kept any of those promises or have they long been abandoned? As Barack Obama s second term comes to an end, it is apparent that Obama is one of theRead MorePresident Richard M. Nixon1524 Words   |  7 PagesAs the nation prepares for the largest defamation in American history, one man is brought to the forefront of his convictions. He has been the nation’s leader for two terms, spanning five and a half years; unfortunately one decision causes him to lose the most important seat in the world. He is referred to as ‘The President of the United States’ but to the people of the free world, he was known as President Richard M. Nixon, the only president to ever step down from presidency. His resignation occurredRead MoreThe Life And Career Of Ronald Reagan1686 Words   |  7 PagesHe’s most known for bringing the end to the Cold War and helping bring an end to major communist activities in the world. There were several of Reagan’s policies that had an impact on ending the Cold War. In order to bring down the Soviet Union and end the Cold War for good, Reagan came up with the Reagan Doctrine, built up our military, and used his quick wit and humor to demean the USSR’s communist ideals. Early Life Reagan was born in Tampico, located in northwestern Illinois, on February 6th, 1911Read MoreJohn F. Kennedy Assassination1618 Words   |  7 Pagesfrom Tennessee. Four years later, Kennedy would decide to run for president (biography.com) Kennedy was the thirty-fifth president of the U.S. Kennedy was 43 when he became President, making him the youngest man to hold the office. During Kennedy’s presidency a lot of major events were taking place. April of 1961 a U.S sponsored invasion of Cuba at the Bay of Pigs fails, and two days later the Bay of Pigs Invasion begins. In May of 1961 Black and white youths supported by the Congress of Racial EqualityRead MoreProtection Of Our Patriotism : Protecting And Censoring Secretive And Important Documents1667 Words   |  7 PagesProtection of our Patriotism Protecting and censoring secretive and important documents is a crucial part of the United States’ national security. Without the censorship and protection of these highly secretive and classified documents, our weapons systems, troop locations, citizens, and server information could all be compromised. This would have a catastrophic affect on our country in future wars and in defense of our nation. Although the First Amendment states that the government does not haveRead MoreThe Drug Policies Of Drug Regulations995 Words   |  4 Pagesabusers continue to fill our courts, hospitals, and prisons. The drug trade causes violent crime that ravages our neighborhoods. Children of drug abusers are neglected, abused, and even abandoned. The only beneficiaries of this war are organized crime members and drug dealers. There needs to be sensible reform of drug regulations. I will try to be brief but I’m going to go through a chronological overview of past presidents and the effects that they had during their presidencies during the war on drugs

Essay on Language in Arthur Millers The Crucible - 525 Words

Language in Arthur Millers The Crucible One aspect of The Crucible that is really Important is the way that Arthur Miller writes, and the language that he has used. His style is rather simple, with simple sentence structure on the whole, and quite simple vocabulary, he wanted to keep everything simple in this way in The Crucible, to prevent focus being taken away from the plot and the problems that the characters were facing with each other. So Miller does keep it all simple, however at the same time Arthur Miller has managed to create his own dialogue. Being set in 1690s, it would be natural for the people of Salem to speak old English, but he knew that to write an effective play that†¦show more content†¦Syntax is used frequently in the play, and the characters do not speak in fragments, but string together phrases and form their thoughts carefully before speaking. By the way that different characters lines are written we can learnt things about them, such as in Reverend Parris first speech he shows that he is well-educated and of high social status by speaking in a more formal way than characters before him, whereas in the passage spoken by Abigail to John Proctor her sentences are less thought out, as she rambles a little, quite repetitive as she keeps repeating I know you, and more fragmented, which shows less education but more deep emotion. The lines have been written in such a way that the tone compiled with the character can be quite contrasting, such as the later example of Abigail having a moving tone, but her character just becoming deceiving. One thing that Arthur Miller does not really rely on, which many other play writes such as Shakespeare rely on is imagery. There are a few cases of imagery in this play, used alongside figurative language. An example of imagery used is part of the statement that Abigail made to john Proctor saying I know how you clutched my back behind your house and sweated like a stallion whenever I came near!, while this statement is also aShow MoreRelatedThe Witch Hunt in The Crucible and During the Time of McCarthyism1356 Words   |  6 Pages In this essay, I intend to analyse the historical context of The Crucible and its relevance in today’s society. I believe that Arthur Miller’s life and his experience of McCarthyism strongly influenced the writing of The Crucible. McCarthyism, named after Joseph McCarthy was a period of intense anti-communism, which occurred in the United States from 1948 to about 1956. During this time the government of the United States persecuted the Communist party USA, its leadership, and many others suspectedRead MoreThe Crucible By Arthur Mills Essay1690 Words   |  7 PagesBecause I cannot have another in my life! Because I lie and sign myself to lies! Because I am not worth the dust on the feet of them that hang! How may I live without my name? I have given you my soul; leave me my name! (Miller, 133) As The Crucible commences, Arthur Mills transports the reader to 17th century Salem, Massachusetts, to reenact the affliction of the Salem Witch Trials, ultimately leading to regret and fatality. Miller utilizes his troubled experience with McCarthyism to advance his writingRead MoreThe Allegorical Meaning of The Crucible by Arthur Miller Essay851 Words   |  4 PagesThe Crucible, a play by the famous playwright Arth ur Miller, retells the story of the witch trials occurring in Salem during the seventeen century. Between lies, deceiving and treachery, Salem was the place of a relatively massive genocide solely based upon unproved facts and accusations. However, the real message being the story is something else altogether as The Crucible is an allegory denouncing McCarthyism. The present written task will focus on the following question â€Å"If the text had been writtenRead MoreTheme Of Pride In The Crucible860 Words   |  4 PagesArthur Miller, the playwright of The Crucible, utilises the interactions between characters to explore various key ideas. John Proctor, a vital anti-hero is fundamental to the portrayal of concepts like pride and deceit. By first viewing the characterisation of both John Proctor and Reverend Hale, Miller is able to explore the idea that dying with dignity trumps living with shame. Similarly, the relationship between Elizabeth and John Proctor represents the ever-la sting effects of deceit. These underlyingRead MoreSimilarities Between Apology Speech And The Crucible793 Words   |  4 Pagestheir own motivations. Composers’ representations of the complex relationship between people and politics are influenced by various moral and social agendas, whereby a portrayal of reality and meaning is inherently subjective. Arthur Miller’s dramatic allegory â€Å"The Crucible† explores the political and social ramifications of the contentious ‘Cold War’ period in American history when the widespread fear of communism arose. Kevin Rudd’s political speech, â€Å"Apology Speech† delivered on the 13th of FebruaryRead MoreThe Crucible Compare And Contrast Essay1137 Words   |  5 PagesThe Crucible is play by Arthur Miller, made in 1953 and it is about a fictional story of The Salem witch trials that occurred in the late 1600’s. The film, The Crucible, was made in 1996, directed by Nicholas Hytner, and was made to show Millers work on the big screen so it could appeal to the new generation. The film and the text, The Crucible, have numerous similarities, yet in addition the movie will give you a better understanding of Arthur Millers work. Characterization in the play and inRead MoreThe Crucible By Arthur Miller1681 Words   |  7 Pagesof their way to the last dying breath to make sure they leave with a good or bad reputation. In one of the recent literature study in class â€Å"The Crucible† by Arthur Miller, Miller uses characterization to illustrate reputation throughout the play. â€Å"The Crucible† takes place in Salem, Massachusetts. It is based upon the Salem witch trails. In â€Å"The Crucible†, we journey through the life of three characters who reputations plays a major role in the play. The three characters are John Proctor, AbigailRead MoreThe Vengeful Heart That Ignites The Hysteria Of The Salem Witch Trials1670 Words   |  7 Pageswoman. Women were required to sit silently and obey their husbands, take care of the children and the house, and attend church like good Christian wives. However, as in all human beings, these women had temptations and sinful natures. In The Crucible, Ar thur Miller illustrates the relationship between Abigail Williams and John Proctor to portray the themes of pride and lust, and the part they played during the Salem Witch Trials. John Proctor struggles against his lethal attraction to Abigail, fightingRead MoreArthur Millers The Crucible And The Second Red Scare1293 Words   |  6 Pages In Arthur Miller’s â€Å"Why I Wrote The Crucible†, Miller connects The Crucible and the Second Red Scare by highlighting his process of writing which in return displays the two different time era’s similarities. He states, â€Å"[W]hen I began to think of writing about the hunt for Reds in America, I was motivated in some great part by the paralysis that had set in among many liberals who, despite their discomfort with the inquisitors’ violations of civil rights, were fearful†¦of being identified as Communists†Read More‘the Crucible’ and ‘the Island’ - Belonging Essays1121 Words   |  5 Pagescharacters and events throughout a variety of texts. Arthur Miller’s play â€Å"The Crucible† and Armin Geder’s picture book â€Å"The Islandâ₠¬  display how an individual can belong and not belong at different stages throughout their life and the experiences these characters face. While and individual may initially belong to the community, having differing views and opinions can seclude them from this group, causing them to become an outsider. In ‘The Crucible’ by Arthur Miller, Reverend John Hale, a minister reputed

Chapters 1-4 Free Essays

Chapter 1 Reviewing the Basics 7/25/12 – Tara Campbell 1. Which Microsoft Office operating system was the first to use all 32-bit processing? a. Windows NT 2. We will write a custom essay sample on Chapters 1-4 or any similar topic only for you Order Now What are the hardware requirements to use Vista Aero user interface? b. 1 GB of RAM and a video card or on-board video that supports the DirectX 9 graphics standard and has at least 128 MB of graphics memory. 3. What is the application mentioned in the chapter that creates a virtual machine on a computer? c. VM Ware Fusion 4. List 4 major functions of an OS. d. An operating system manages hardware, runs applications, provides an interface for users, and stores, retrieves, and manipulates files. 5. What is the next Microsoft operating system for desktop computers to be released in 2010? e. There was not a PC system released in 2010 by Microsoft. Microsoft has their hands full with Windows 7. Its life span will most likely be the length of Windows XP. 6. The Windows shell operates in _____ mode and the kernel operates in _____ mode. f. User, Kernel 7. How many bits does a x86- based operating system process at one time? . 64 bits 8. What term does Intel use to describe a processor technology that uses all 64-bit processing? h. IA64 9. What term does AMD use to describe the processor technology processor that uses a 64-bit instruction set with 32-bit internal core processing? i. AMD64 10. In question 9 above, what term does Intel use to describe the same technology? j. IA64 11. Which Windows XP operating system is a 64-bit OS? k. Windows XP x6 4 Edition 12. Which edition of Vista comes packaged with a 32-bit DVD as well as a 64-bit DVD? l. The Ultimate Edition 13. What is the memory limitation for a 32-bit operating system? m. Up to 4 gigs 14. On the Vista Start menu, where might you expect to be able to access user files? n. Entries in the black column on the right side of the menu give access to user files. 15. How can you add the sidebar to the Vista desktop? o. Go to the control panel to have it added. 16. When is the Vista flip 3D view available to Vista? p. When aero is enabled. 17. What is the keyboard shortcut to the flip 3D view? q. Win+Tab 18. The taskbar notification are includes icons for currently running services. What is another term for this area? r. The system tray 19. What part of a filename does Windows use to know which application to open to manage the file? s. The file extension. 20. When does a user need to enter a password into the UAC box in order to continue? t. Each time a user attempts to perform an action that can be done only with administrative privileges. 21. What extension is used to name a compressed folder? u. .zip, . rar, or . cab 22. What is the path and folder name to the desktop folder for the user Jane when Windows Vista is installed on drive C? v. C:UsersJane 23. List five file attributes. Which attribute applies only to Vista? w. hidden file (H), read-only(R), archive file (A), index file (which is only in vista), System file (s) 24. How do you access the Properties box for a file to change an attribute? x. Right-click the file and select Properties. 25. What is the program name for the System Information utility? y. Msinfo32. exe ______________________________________________________________________________ Chapter 2 Reviewing the Basics 7/25/12 – Tara Campbell 1. Name five job roles that can all be categorized as a PC technician? a. PC Support Technician, PC Service Technician, Bench Service Technician, Help-Desk Technician, and PC Laptop Repair Technician. 2. Of the five jobs in Question 1, which one job might never include interacting with the PC’s primary user? b. Bench Service Technician 3. Assume that you are a customer who wants to have a PC repaired. List five main characteristics that you would like to see in your PC repair person. c. Knowledgeable, experienced, courteous, good listener and patient. 4. What is one thing you should do when you receive a phone call requesting on-site support, before you make an appointment? . Get as much information from the customer, as possible, in order to research the problem and find possible solutions. 5. You make an appointment to do an on-site repair, but you are detained and find out that you will be late. What is the best thing to do? e. Contact the customer and explain the situation. Give them the option of you coming late or rescheduling. 6. When you arr ive for an on-site service call, how important is your greeting? What would be a good greeting to start off a good business relationship? f. Very important. â€Å"Hello, I am Tara Campbell. I am here to service your computer. How are you doing today? 7. When making an on-site service call what should you do before making any changes to software or before taking the case cover off a computer? g. First have the customer power up the PC themselves, ask if they have a current back-up of their files, and ask permission to remove the cover. 8. What should you do after finishing your PC repair? h. Allow the customer enough time to be fully satisfied that all is working before you close the call. Review the service call with the customer. Summarize the instructions and explanations you have given during the call. This is an appropriate time to fill out your paperwork and explain to the customer what you have written. 9. What is a good strategy to follow if a conflict arises between you and your customer? i. Give the customer some time to vent and apologize when you can. Then start the conversation from the beginning, asking questions and taking notes, and solving problems. The customer is only upset because their computer is not functioning properly. Remember the reason you are there is to help and fix the problem. 10. If you are about to make an on-site service call to a arge financial organization, is it appropriate to show up in shorts and a t-shirt? Why or why not? j. No. Because you want to always appear in a professional manner. 11. You have exhausted your knowledge of a problem and it still is not solved. Before you escalate it, what else can you do? k. Let the customer know that you can’t solve the problem, and that you are passing the problem on to another technician who has m ore experienced or has access to more extensive resources. 12. If you need to make a phone call while on a customer’s site and your cell phone is not working, what do you do? . Ask the customer for permission to use their phone. 13. When someone calls your help desk, what is the first thing you should do? m. Identify yourself and your organization. 14. List the items of information you would want to record at the beginning of a help-desk call. n. The name and phone number of the caller. A licensing or warranty number to determine whether the customer is entitled to receive your support. A description of the problem. 15. What is one thing you can do to help a caller who needs phone support and is not a competent computer user? o. Have patience. 16. Describe what you should do when a customer complains to you about a product or service that your company provides? p. Listen and apologize. As the customer is telling you their problem, be sure to continually reassure them you’re listening and taking it all in and your main aim is to resolve the problem. The customer needs to know you’re on their side. Do not be defensive. No matter how the customer might sound, or how unreasonable, or how angry, always let them know they have a right to complain, that you’re listening, and that your job is to fix things for them. 17. What are some things you can do to make your work at a help desk easier? . Take notes, speak methodically, have access to the internet on a computer, and have reference materials handy. 18. Why is important to be a certified technician? r. By having certification or an advanced technical degree, you prove to yourself, your customers, and your employers that you are prepared to do the work and are c ommitted to being educated in your chosen profession. Certification and advanced degrees serve as recognized proof of competence and achievement, improve your job opportunities, create a higher level of customer confidence, and often qualify you for other training or degrees. 9. When applying for a position as a help-desk technician, you discover the job interview will happen by telephone. Why do you think the employer has chosen this method for the interview? s. To see if you handle yourself in a professional manner on the phone, among other phone skills. 20. What organization offers A+ Certification? t. CompTIA ______________________________________________________________________________ Chapter 3 Reviewing the Basics 7/25/12 – Tara Campbell 1. What is the least expensive edition of Vista that can use Aero user interface? a. Vista Home Premium . Which three editions of Vista allow you to join a domain on a network? b. Business, Enterprise, and Ultimate. 3. Are there any ed itions of Vista that do not include the Network and Sharing Center? c. No. 4. Which edition of Windows XP supports 64-bit applications? d. Windows XP Professional x64 Edition 5. Which was the first Windows OS to come with Internet Explorer embedded in the OS? e. Windows XP 6. What is the maximum amount of RAM that 32-bit Vista Ultimate can address? f. 4GB 7. What is the maximum amount of RAM that 64-bit Vista Home Premium can address? g. 16 GB 8. Can you perform an upgrade installation of Windows XP Professional to Windows Vista Home Premium? h. No. A clean install is necessary. 9. Can you use the upgrade DVD of Windows Vista Home Premium to perform a clean install on a PC that already has Windows XP Professional installed? i. No. 10. What is the minimum amount of RAM needed to install Windows Vista? j. The minimum amount of RAM for each version of Windows Vista is 512 MB. However, Microsoft recommends at least 1 GB of RAM for Windows Vista Home Premium, Business, and Ultimate. 11. How much space on the hard drive does it take to install Windows Vista? k. At least 15GB 2. If you are trying to set up a dual boot between Windows XP and Windows Vista, which OS do you install first? l. Windows XP 13. How do you start the process to reinstall an OS on a laptop computer using the backup files stored on a recovery partition? m. To access the utilities on the hidden partition, press the F8 key during startup. The key to press is disp layed on the screen early in the boot before OS is loaded. If you don’t see message, search the web site of the computer manufacturer to find a key combination. 14. What are examples of two applications that can create virtual machines? n. VMware and Windows Virtual PC How to cite Chapters 1-4, Essay examples Chapters 1-4 Free Essays

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Question: Discuss about the Retro Prototyping. Answer: Introduction Retro Prototyping (RP) is an emerging technology which is growing since it was first introduced in 1990. Retro Prototyping is becoming famous because of its facility to develop a three dimensional model prototype of the actual equipment to facilitate the information regarding the performance of the machine. Frank Billings was an engineering student and since that time he was dreaming of becoming an RP expert and after working for three years in Cocable he left the job and became entrepreneur to fulfill the dream. One fine day he got the first break from Cocable to build four models of one machine as per the specification. Assessment of Case Study (Rapid Prototype) Actual scope of work was hidden As from the case it can be easily made out that the only issue which rose at the end of the case is the hidden scope of work which was not known to either Cocable or the Frank Billings. It might have happened due to the absence of any clear scope document including the WBS. Frank might have just received the contract document with the technical specifications from Cocable, the contact may be new but the technical specifications attached to it might be the older version. Which could have got neglected by the Cocable and obviously it was not the responsibility of Frank. So in this case Cocable is the defaulter. It might have due to non-maintenance of proper documentation of the communication or documents according to their date of arrival and the older version with 48 inches of model length has reached to Frank for developing the prototypes. Maintain proper documentation is must for any project to avoid such mess[1]. Big Communication Gap It is certainly correct that in the attached case there was a large communication gap between the companies Cocable and GE. As GE is claiming that they have already provided the requirement of 62 inches length of model as requirement, but the issue is it was not updated in the Cocables database and they were not known of the fact. So the issue is there is a big gap between GE Cocable, they do not act cohesively. They do not meet frequently. They do not even organize a meeting even to understand the GEs expectations[2]. Even no reporting system was established by Cocable to report the progress of the project nor GE demanded for it. Because of the big communication gap between the two of Franks client he became the victim. In this case GE, Cocable and Frank all are equally responsible as none of the party were willing to organize any meeting and were only concentrated I n he execution stage of the project management. They ignored all prior steps of the execution that is initiation and planning. No Intermediate Product checking was conducted It is the rule of RP to check the intermediate progress of the project to check the way of its progress, even though it may not be worth to check it but just for the satisfaction level, all the clients should have visited Frank to check the progress[3]. Recommendations To avoid the above issues the project management methodologies or the steps of project management should have been followed like the Initiation and Planning before directly jumping on to the job. If the initial documents like Business case and the Project Charter would have been developed for getting it signed by the clients and get GE involved in the project could have avoided the situation from the initial stage itself. Even after the steps got missed out, if the proper Stakeholder Analysis [4] was done before the actual start of job, the actual expectations of the GE could have been identified. To avoid the above discussed issues the proper scope identification, WBS definition, communication planning, risk assessment, quality management plan could have saved the team from facing such drastic outcome. Conclusion This can be summarized that the unclear scope of work or the hidden scope can totally destroy the good faith, moral, budgeted time and cost of the project. Using any of the project management techniques the scope must always be made clear from the conception of the project to avoid any further confusion. The cost of having such a mess is to be paid by all Cocable, Frank and GE terms of cost, schedule, reputation, loss of morals and many more. So this can be concluded that the uses of project management methodologies are very vital for all kind of projects irrespective of its deadline and the stringent requirements. References shna. (2017, August) Project Documentation and its Importance. [Online]. https://www.simplilearn.com/project-documentation-article Sabyasachi. (2017, March) Why should you conduct Project Status Meetings with your team? [Online]. https://www.simplilearn.com/project-status-meetings-with-your-team-article Mike Bracken. (2017) How to run a rapid prototyping project. [Online]. https://www.thedigitalprojectmanager.com/how-to-run-a-rapid-prototyping-project/ Richard Bett. (2017, March) Best Practice Stakeholder Identification and Management. [Online]. https://bevaglobal.com/blog-4-best-practice-stakeholder-identification-and-management/